Privacy policy

Privacy policy
Natalia is fully committed to protecting your personal data, and by accepting the privacy policy of Natalia store customers, you allow us to collect, use and disclose your personal information only in accordance with the privacy policy and to a very limited extent. Please note that your personal data will never be sold, used or displayed to any party

How the Natalia website obtains the personal information of customers
When opening a new account on the Natalia website, we request a set of personal data for the client, which must be correctly completed in order to complete the registration process on the website and to ensure that there is no false or misleading information.



Personal Information We Collect
Your name, address, email, phone number, and other requested information.
Financial information such as: credit/debit card, or bank account details in some transactions.
To ensure the accuracy of customer data, we may need to request proof of your identity and place of residence, such as: a copy of your ID card, passport, driver's license or registration/guarantee certificate.



security measures
Upon completion of the registration process, you can start purchasing from Natalia's strictly protected site against fraud and abuse through the following actions:
Register and store your IP address and the number of times you access the site.
Collect usage and access data that allows us to prevent multiple account openings or fraudulent behavior or to protect our systems against unlawful attacks.
We may share this data with specialized and trustworthy fraud management services that help us analyze this data.
We use cookies; These are small text files that are stored on the customer's computer for record-keeping purposes. The information collected and stored through cookies may be against the personal data we hold on our systems.



We obtain such personal and confidential information from the following sources:
Information that you provide to us on the Site, through forms, written forms and other forms of data entry.
Information entered on the site, by storing your personal information without completing or submitting a form.
Information from third parties is entered indirectly to ensure the authenticity of the user and to prevent any fraud.
Information from third parties that you certify and agree to provide to us.
Information on buying and selling transactions and account history.



Internal use of personal information
We collect, store and process your personal information on our servers in the United States of America, and maintain physical, electronic and procedural safeguards to protect our services 24 hours a day.
We use your personal information to activate your account on the Natalia website, carry out your operations, and provide all services on the Natalia website.
We also share some information as in the case of banks or credit/debit card processing services and identity verification services as part of our normal business operations, but we disclose only the last 6 digits of your credit or debit card for the purpose of verifying the accuracy of your data Client (all financial data is stored using completely secure encryption).
The purpose of sharing this data is to identify and verify customers, and to reduce fraud, other criminal activities, and financial risks on our site. If the identity of the user is suspected or exposed to fraud, the service provider has the right to re-inquire about any personal data. By using our services you consent to the sharing of your personal data for these purposes.



Control of personal information
If there is a change in personal information (such as your name, address or phone number), you must update this information through the “Profile” section of your account on Natalia Store, or by contacting Natalia Store Customer Service. Natalia Store is not responsible for any losses arising from your failure to keep private personal data confidential. If you wish to suspend your account, you will have to contact customer service. We are committed to maintaining some of your records for a minimum of 5 years after account closure.



How to protect your personal data
Natalia is committed to treating your account information with a high level of security and protecting personal data against unauthorized access, use or disclosure. Credit/debit card and bank account details are only stored in an encrypted form on computers that are not connected to the Internet. Once you log in to your account and transfer your information over the Internet, all Internet connections are secured using SSL: Secure Socket Layer technology with high encryption 128BIT protection to ensure that your private data does not reach anyone on the Internet.
However, this level of protection can only be 100% effective if you follow your own security policies. You must not share your account data with anyone. If you are concerned that any of your personal data has been disclosed, you must change it immediately after logging in to your account.